{"id":4251,"date":"2015-06-15T11:25:24","date_gmt":"2015-06-15T10:25:24","guid":{"rendered":"https:\/\/www.teleforwarding.de\/blog\/faqs\/ivr\/"},"modified":"2021-06-03T17:03:34","modified_gmt":"2021-06-03T15:03:34","slug":"ivr","status":"publish","type":"ufaq","link":"https:\/\/www.teleforwarding.de\/blog\/ufaqs\/ivr\/","title":{"rendered":"IVR"},"content":{"rendered":"<style>                   .ufaq-faq-category-title h4 {\r\n font-size: 24px;\r\n color: #99cc33;\r\n}\r\n.ufaq-faq-title h4 {\r\n font-size: 14px;\r\n}\r\n.ewd-ufaq-post-margin-symbol\r\n { font-size: 14px;\r\n }\r\n.ewd-otp-field-label {\r\n\tdisplay: none;\r\n}\r\n.ewd-otp-submit {\r\nbackground-color: #99cc33;\r\n position: relative;\r\n left: 210px;\r\n top: -38px;\r\n}\r\ninput.ewd-otp-submit{\r\n color: #ffffff;}\r\n <\/style><div  class=\"ewd-ufaq-faq-list ewd-ufaq-page-type-load_more\" id='ewd-ufaq-faq-list'>\n\n\t<input type='hidden' name='show_on_load' value='' id='ewd-ufaq-show-on-load' \/>\n<input type='hidden' name='include_category' value='' id='ewd-ufaq-include-category' \/>\n<input type='hidden' name='exclude_category' value='' id='ewd-ufaq-exclude-category' \/>\n<input type='hidden' name='orderby' value='date' id='ewd-ufaq-orderby' \/>\n<input type='hidden' name='order' value='asc' id='ewd-ufaq-order' \/>\n<input type='hidden' name='post_count' value='-1' id='ewd-ufaq-post-count' \/>\n<input type='hidden' name='current_url' value='\/wp-json\/wp\/v2\/ufaq\/4251' id='ewd-ufaq-current-url' \/>\n\t\n\t\n\t<div class='ewd-ufaq-faqs'>\n\n\t\t<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-one ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-4251-L1859zErwa' data-post_id='4251'>\n\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-square'>\n\t\t\t<span >A<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tIVR\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p><span lang=\"DE\">Interactive Voice Response. Unser System erm\u00f6glicht es Ihnen selbst erstellte Voice Men\u00fcs (sprachunterst\u00fctzt und\/oder sprachunterst\u00fctzend) zu nutzen, die auch die Eingaben der Telefontastatur erkennen. Auf diese Art und Weise landen eingehende Anrufe immer bei der richtigen Abteilung oder Person. IVR wird unter anderem auch Sprachserver, Sprachmen\u00fc, Telefonmen\u00fc, Telefonkette oder Telefondialogsystem genannt. Ein Beispiel eines IVR-Eingabeaufforderung w\u00e4re z.B.: \u201cW\u00e4hlen Sie die 1 f\u00fcr Rechnungsabteilung.\u201d<\/span><\/p>\n<p><span lang=\"DE\">Mehr Informationen zu IVR:\u00a0<a class=\"internal-link\" href=\"https:\/\/www.teleforwarding.de\/glossar\/voip-sip-telefonie\/\">VOIP<\/a><\/span><\/p>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div>\n\t<\/div>\n\n\t\n<\/div>","protected":false},"excerpt":{"rendered":"<p>A IVR Interactive Voice Response. Unser System erm\u00f6glicht es Ihnen selbst erstellte Voice Men\u00fcs (sprachunterst\u00fctzt und\/oder sprachunterst\u00fctzend) zu nutzen, die auch die Eingaben der Telefontastatur erkennen. Auf diese Art und Weise landen eingehende Anrufe immer bei der richtigen Abteilung oder Person. IVR wird unter anderem auch Sprachserver, Sprachmen\u00fc, Telefonmen\u00fc, Telefonkette oder Telefondialogsystem genannt. Ein Beispiel&hellip;<\/p>\n","protected":false},"author":3,"comment_status":"open","ping_status":"open","template":"","ufaq-category":[63],"ufaq-tag":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.teleforwarding.de\/wp-json\/wp\/v2\/ufaq\/4251"}],"collection":[{"href":"https:\/\/www.teleforwarding.de\/wp-json\/wp\/v2\/ufaq"}],"about":[{"href":"https:\/\/www.teleforwarding.de\/wp-json\/wp\/v2\/types\/ufaq"}],"author":[{"embeddable":true,"href":"https:\/\/www.teleforwarding.de\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.teleforwarding.de\/wp-json\/wp\/v2\/comments?post=4251"}],"wp:attachment":[{"href":"https:\/\/www.teleforwarding.de\/wp-json\/wp\/v2\/media?parent=4251"}],"wp:term":[{"taxonomy":"ufaq-category","embeddable":true,"href":"https:\/\/www.teleforwarding.de\/wp-json\/wp\/v2\/ufaq-category?post=4251"},{"taxonomy":"ufaq-tag","embeddable":true,"href":"https:\/\/www.teleforwarding.de\/wp-json\/wp\/v2\/ufaq-tag?post=4251"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}