{"id":4236,"date":"2015-06-15T12:30:23","date_gmt":"2015-06-15T11:30:23","guid":{"rendered":"https:\/\/www.teleforwarding.de\/blog\/faqs\/traffic-management\/"},"modified":"2015-08-14T14:41:58","modified_gmt":"2015-08-14T13:41:58","slug":"traffic-management","status":"publish","type":"ufaq","link":"https:\/\/www.teleforwarding.de\/blog\/ufaqs\/traffic-management\/","title":{"rendered":"Traffic management"},"content":{"rendered":"<style>                   .ufaq-faq-category-title h4 {\r\n font-size: 24px;\r\n color: #99cc33;\r\n}\r\n.ufaq-faq-title h4 {\r\n font-size: 14px;\r\n}\r\n.ewd-ufaq-post-margin-symbol\r\n { font-size: 14px;\r\n }\r\n.ewd-otp-field-label {\r\n\tdisplay: none;\r\n}\r\n.ewd-otp-submit {\r\nbackground-color: #99cc33;\r\n position: relative;\r\n left: 210px;\r\n top: -38px;\r\n}\r\ninput.ewd-otp-submit{\r\n color: #ffffff;}\r\n <\/style><div  class=\"ewd-ufaq-faq-list ewd-ufaq-page-type-load_more\" id='ewd-ufaq-faq-list'>\n\n\t<input type='hidden' name='show_on_load' value='' id='ewd-ufaq-show-on-load' \/>\n<input type='hidden' name='include_category' value='' id='ewd-ufaq-include-category' \/>\n<input type='hidden' name='exclude_category' value='' id='ewd-ufaq-exclude-category' \/>\n<input type='hidden' name='orderby' value='date' id='ewd-ufaq-orderby' \/>\n<input type='hidden' name='order' value='asc' id='ewd-ufaq-order' \/>\n<input type='hidden' name='post_count' value='-1' id='ewd-ufaq-post-count' \/>\n<input type='hidden' name='current_url' value='\/wp-json\/wp\/v2\/ufaq\/4236' id='ewd-ufaq-current-url' \/>\n\t\n\t\n\t<div class='ewd-ufaq-faqs'>\n\n\t\t<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-one ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-4236-3OGgEgYWko' data-post_id='4236'>\n\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-square'>\n\t\t\t<span >A<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tTraffic management\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p>Gesetzt dem Falle, dass Ihre Telefonagenten nicht in der Lage sind die Anzahl der Anrufe zu bew\u00e4ltigen, gibt Ihnen TeleForwarding die M\u00f6glichkeit Ihren Funktionsplan bez\u00fcglich Ihrer Weiterleitungen und Ihrer Telefonanlage zu \u00e4ndern. So k\u00f6nnen Sie z.B. Ihren Callcenter-Traffic zu einem anderen Callcenter umleiten, welches mehr Kapazit\u00e4ten hat. Sie k\u00f6nnen diese Einstellungen nicht nur sehr schnell anpassen, nein, Sie k\u00f6nnen diese Einstellungen sogar in Echtzeit anpassen.<\/p>\n<p>Mehr Informationen zum Telefon-Managment: <a title=\"Traffic-Management erh\u00f6ht die Kontrolle und Flexibilit\u00e4t\" href=\"https:\/\/www.teleforwarding.de\/glossar\/telefon-traffic-management\/\">telefon-traffic-management<\/a><\/p>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div>\n\t<\/div>\n\n\t\n<\/div>","protected":false},"excerpt":{"rendered":"<p>A Traffic management Gesetzt dem Falle, dass Ihre Telefonagenten nicht in der Lage sind die Anzahl der Anrufe zu bew\u00e4ltigen, gibt Ihnen TeleForwarding die M\u00f6glichkeit Ihren Funktionsplan bez\u00fcglich Ihrer Weiterleitungen und Ihrer Telefonanlage zu \u00e4ndern. So k\u00f6nnen Sie z.B. Ihren Callcenter-Traffic zu einem anderen Callcenter umleiten, welches mehr Kapazit\u00e4ten hat. Sie k\u00f6nnen diese Einstellungen nicht&hellip;<\/p>\n","protected":false},"author":3,"comment_status":"open","ping_status":"open","template":"","ufaq-category":[63],"ufaq-tag":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.teleforwarding.de\/wp-json\/wp\/v2\/ufaq\/4236"}],"collection":[{"href":"https:\/\/www.teleforwarding.de\/wp-json\/wp\/v2\/ufaq"}],"about":[{"href":"https:\/\/www.teleforwarding.de\/wp-json\/wp\/v2\/types\/ufaq"}],"author":[{"embeddable":true,"href":"https:\/\/www.teleforwarding.de\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.teleforwarding.de\/wp-json\/wp\/v2\/comments?post=4236"}],"wp:attachment":[{"href":"https:\/\/www.teleforwarding.de\/wp-json\/wp\/v2\/media?parent=4236"}],"wp:term":[{"taxonomy":"ufaq-category","embeddable":true,"href":"https:\/\/www.teleforwarding.de\/wp-json\/wp\/v2\/ufaq-category?post=4236"},{"taxonomy":"ufaq-tag","embeddable":true,"href":"https:\/\/www.teleforwarding.de\/wp-json\/wp\/v2\/ufaq-tag?post=4236"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}